I have a complaint I am going to file about a company that shared my email address with others. I have successfully filed several PIPEDA complaints in the past, and I am delighted to find that the Office of the Privacy Commissioner of Canada (OPC) now has an easy-to-use template to file complaints.
It can be found here: http://www.priv.gc.ca/I_I/form_e.cfm
The website is clear about one point: The OPC does not accept complaints by email, hard copies must be mailed.
Of course, PIPEDA complaints tends to end in a rather lukewarm manner since the OPC's powers are limited at this point, however, when Canada's Anti-spam law, CASL, comes into effect later this year there will likely be a marked increase in the way such things are meted out.
As well, privacy commissioner Jennifer Stoddart has indicated she wants increased order-making powers, and will request them, during the OPC's parliamentary review that should happen within the year.
